FREQUENTLY ASKED QUESTIONS


What’s your return policy?

Yarns are returnable for full refund within 60 days from date of purchase if in original condition: not wound, original tag or label still attached, clean, and in good condition.

Clearance yarns, books, magazines, patterns and needles are final sale.

Yarns returned more than 60 days after purchase will be given store credit only.

Cash refunds are limited to $25. Larger cash refunds will be issued a shop check.

Do you ship?

Yes, we are happy to ship our yarns to you. Contact us for more information.

Do you wind yarn?

Yes, we will wind any yarn purchased in our shop. Please allow a few days from drop-off time.