Frequently Asked Questions (FAQ)


What’s your return policy?

Full-priced yarns are returnable for full refund within 60 days from date of purchase if in original condition: not wound, original tag or label still attached, clean, and in good condition.

Discounted yarns are final sale.

Books, magazines, patterns, notions, and needles are final sale.

Full-priced yarns returned more than 60 days after purchase will be given store credit only.

Cash refunds are limited to $25. Larger cash refunds will be issued a shop check.

Do you ship?

Yes, we are happy to ship our yarns to you. Contact us for more information.

Do you wind yarn?

Yes, we will wind any yarn purchased in our shop. Please allow a few days from drop-off time.